FAQ

Spring water comes from an underground source of water that also flows naturally to the surface of the earth. It must be collected only at the spring, or through a borehole that taps the spring’s underground source.

Purified Water has been produced by distillation, deionization, reverse osmosis or other suitable processes while meeting the definition of purified water in the United States Pharmacopoeia. May also be referred to as “distilled water” (if produced through distillation), or with the word “drinking” in its name, i.e. “purified drinking water.”
Mineral Water contains a minimum of 250 parts per million of total dissolved solids, which must be present at the point of emergence from the source. No minerals can be added.
Sparkling Bottled Water contains the same amount of carbon dioxide (carbonization) that it had as it emerged from its source. No minerals can be added.
Artesian Water and Artesian Well Water is water from a well that taps a confined aquifer (a water-bearing underground layer of rock or sand) in which the water level stands at some height above the top of the aquifer.
Well Water is taken from a hole in the ground that taps a water aquifer.

Soda Water, Seltzer Water, Tonic Water and others are classified as soft drinks, not bottled water, because they contain certain ingredients or additives, and are regulated differently than bottled water.

We add nothing to our pure spring water. During the ozonation process, ozone is infused into the water to eliminate the presence of bacteria. The ozone adds no taste or odor to the water, and breaks down into the same oxygen that we breathe a few hours after the water is bottled.

Our pure spring water is best if consumed within two years.

Please call us at 606-256-4142, fax us at 606-256-2152, or contact us for price quotes on our custom-labeled bottled spring water products and shipping.

1.) You submit the form to us with the logos, colors, and information that you want on the label.

2.) We will design a label based on the information, colors, and logos that you submitted.

3.) We will send you an email with a proof of the label for your approval

4.) Once the proof is approved by you, we will send you an email with the total cost including shipping to you for review.

5.) The email sent to you will have a link to click to pay the invoice.

6.) Once the invoice is paid, we will print the labels and apply them to the bottles and ship your order to you.

We offer 8 oz, 12 oz, 16.9 (half liter) and 20 oz bottles.

All bottles have a clear flat cap on it.

Anything, as long as it doesn’t infringe on any trademark or copyright laws. You can send artwork to us, or allow Climax’s art department to design your label at no charge.

Yes. You may not violate any trademark or copyright laws through the use of registered logos or artwork. Climax is not responsible for any trademark infringement violations.

Our minimum order is 40 cases of 24 bottles per case.

Climax gladly accepts MasterCard, Visa, Discover and American Express.

Your first order will be shipped to you within twenty business days after receipt of signed artwork approval. Each reorder will ship within 2 weeks.